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Dynamic Dialogue
It can be challenging to perceive and influence change in groups, organizations
and communities. Often, disparate voices herald seemingly divergent aspirations,
problems, and future scenarios. What looks promising to parties in one realm,
looks dangerous or foolish to colleagues in another part of the system. The
dynamic complexity of constant crises, plus imperatives to transform or face
failure, make it extremely difficult for anyone to know what to do, or how to
influence the future trajectory of a collective, especially during times of
transition.
Dynamic Dialogue is one way through this veil of complexity. It is a reliable
method for a group to illuminate the evolving essence or dynamic purpose
underneath diverse, even competing perspectives. Dynamic Dialogue can quickly
reveal how an organization is undergoing a shift in the nature of its purpose,
product and core architecture. It also offers a way for a group to generate and
experiment with something entirely new.
Dynamic Dialogue combines strategic introspection and serious play. As a method
for strategic introspection, it allows participants to reframe seeming chaos,
notice and come to terms with what is ending, and focus on growing emergent
opportunities. As a method of serious play, Dynamic Dialogue provides a
creative, yet rigorous way for diverse stakeholders to work "on" the system, not
just in it.
By using simulations and prototypes, participants discover and test (current or
new) ways of being/working, including system-wide ripple effects. Participants
interact with alternative scenarios and future possibilities, and in the process
discover what they want and need (e.g., from an evolving new service or
organizational structure). Similarly, solutions emerge as participants test out
proposals for change and discover what happens as the whole system reveals
impacts. This collective creation activity, combined with focused reflection,
provides a window into a system's shifting identity, its efforts to evolve as a
whole, and potential risks and benefits associated with change.
Dynamic Dialogue is a powerful methodology for mobilizing commitment. As
promising prototypes take shape, and participants discover how their local
decisions and actions mesh with the needs and directions of the whole, these
simulations create a powerful pull for the future. People learn from first-hand
experience how various approaches lead to different scenarios in the future,
which signals and cues might suggest a shift of course, and how to optimize both
their local interests and the viability of the larger, whole system.
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