Privacy and Cookies Notice

Privacy and Cookies Notice

IBM Resilient Privacy Notice

Your right to privacy is very important to us. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. We do not sell or rent the information you provide to us online to third parties.

Collection of Personal Information

We collect information when you interact with IBM Resilient websites. Also, when you engage in certain activities on this site, such as requesting product information, downloading software, registering for a webinar, or entering contests, IBM Resilient may ask you to provide certain information about yourself such as your name, mailing address, e-mail address, and other personal identifying information. Persons under the age of eighteen (18) years old are not to provide any personal information.

When you submit personal information to IBM Resilient, you understand and agree that IBM Resilient and its partners and trusted vendors may transfer, store, and process your customer profile in any of the countries in which IBM Resilient conducts business, including without limitation, the United States. When transferring your information outside the country of collection for the purposes identified in the privacy policy, IBM Resilient complies with applicable law.

IBM Resilient collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to register your license and rights, if any, to technical support or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. IBM Resilient also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other IBM Resilient products and services.

Protecting Your Privacy

We will take reasonable steps to protect your privacy. We will also take reasonable security measures to protect your personal information in storage. For example, access to personally identifiable information is limited to individuals needing such access to perform their job function.

Cookies

We collect information from your visits to our Web sites and your use of our SaaS offerings and our software products to help us gather statistics about usage and effectiveness, personalize your experience, and tailor our interactions with you with “cookies”. A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as a tag that identifies your computer.

IBM Resilient will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  This information may be transferred to third parties where required to do so by law, or where such third parties process the information on IBM Resilient’s behalf. IBM Resilient may also use other technologies that use cookies in a similar manner. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data in the manner and for the purposes set out above.

Your Feedback

If you wish to remove your personal information from our marketing files, modify your personal information or comment on our privacy notice, please send an e-mail to NETSUPP@us.ibm.com with the following subject line:

  • “Remove” – to remove your personal information from IBM Resilient’s marketing database. Please provide your name and address so we are sure to remove the correct information.
  • “Modify Personal Data” – to modify your personal data. Please include your modifications in the body of the e-mail.
  • “Comment on Privacy Notice” – to give IBM Resilient feedback on its privacy notice.

IBM Resilient welcomes comments and questions on this notice. We are dedicated to protecting your personal information and will make every reasonable effort to keep that information secure. We will retain and use your registration information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you, and you will have a choice as to whether or not we can use your personal information in such a way. Due to the rapidly evolving technologies on the internet, we may occasionally update this notice. All revisions will be posted to this site.

Rev. 2/15/2018